Retriever Card Pick Up Instructions

In order to release a UMBC Retriever Card to any person, a form of valid (non-expired), government-issued photo ID must be presented.

Please note: You must have the original, physical document in hand—photocopies and electronic photos of an ID are not accepted. The card will only be released to the designated cardholder; family or friends may not pick up the card for you.

The following are the acceptable forms of government-issued photo ID:

  • Driver’s license (domestic or foreign)
  • Identification Card (domestic or foreign)
  • Passport or passport card
  • Employment Authorization Card
  • Permanent Resident Card
  • Military or Dependent ID
  • Birth Certificate (must be accompanied by any form of photo ID)

Retriever Card Center Staff will be stationed outside of the University Center Ballroom on the 3rd floor of the University Center from 12:30 PM – 1:30 PM on your orientation day for the distribution of pre-printed campus cards (for those students who submitted a photo online and had it approved prior to Orientation).

If your Retriever Card is not picked up during orientation, it will be available for pickup during our normal business hours at our main office (Monday – Friday, 8:30 AM – 4:00 PM). Students living in on-campus housing must have their Retriever Card in order to move into their residence hall.

You may visit the Retriever Card Center located in the University Center, room 112 to pick up your Retriever Card. Our office is located directly behind the Chick-fil-A and Starbucks. The office is open Monday – Friday, 8:30 AM – 4:00 PM.

The optional UMBC Retriever Card can be obtained by following the electronic submission guidelines on the Shady Grove page. UMBC Retriever Cards will be delivered and available to UMBC-Shady Grove students on the Universities at Shady Grove (USG) campus at the beginning of every semester.  You will receive specific information regarding available UMBC Retriever Card pick-up dates, times, and the designated pick-up location via email from UMBC-Shady Grove staff at the beginning of each semester.  Please note that you will be required to present an acceptable form of government-issued photo identification (e.g. driver’s license, passport, or military ID) when picking up your UMBC Retriever Card.  Any questions regarding UMBC-Shady Grove ID Card processes should be directed to shadygrove@umbc.edu.

Questions or concerns about obtaining your Retriever Card? Contact us now!